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The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic

Received: 23 May 2020     Accepted: 8 June 2020     Published: 20 June 2020
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Abstract

Objective: To explore the effects of providing guidance postpartum maternity and infant at home by online consultation mode under the situation of COVID-19 pandemic. Methods: The International Board Certified Lactation Consultants (IBCLC) developed the procedure of online consultation for the maternity and infant during the COVID-19 pandemic, used WeChat mini program to provide health education and guidance for postpartum maternity and their families, and monitored their conditions through the follow-up visits. Results: During the pandemic period of COVID-19 from January 20th to April 30th, 2020, Transitional Care Department of the authors' hospital used the WeChat mini program to provide health education and guidance for a total of 105 cases of patients, of which 8 cases were advised to consult relevant specialties online and 8 cases were recommended to visit hospital. The remaining 89 cases of patients had their medical problems solved effectively through a total of 177 times of online counseling. The satisfaction of maternity and their families on the online consulting service reached 98.63%. Conclusion: Under the situation of the COVID-19 pandemic, the application of the online consultant mode meets the medical needs of the maternity and infant at home; avoids the risk of cross-infection caused by face-to-face communication; and ensure the health of the patients and their families.

Published in American Journal of Nursing Science (Volume 9, Issue 4)
DOI 10.11648/j.ajns.20200904.21
Page(s) 231-234
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2020. Published by Science Publishing Group

Keywords

COVID-19, Online Consultation Mode, Maternity and Infant at Home

References
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[3] The Central People's Government of the People's Republic of China. (2020). Novel coronavirus pneumonia is included in the statutory management of infectious diseases. http://www.gov.cn/xinwen/2020-01/21/content_5471153.htm.
[4] Department of Maternal and Child Health. (2020). The notice on the prevention and control of pneumonia caused by novel coronavirus in children and pregnant patients. http://www.nhc.gov.cn/fys/s7902/202002/de2d62a5711c41ef9b2c4b6f4d1f2136.shtml.
[5] Wang Y. (2017). The application of transitional care in improving maternity self-care ability and quality of life after discharge. Contemporary Nurse, (12): 95-97.
[6] Yonemoto N, Dowswell T, Nagai S, et al. (2017). Schedules for home visits in the early postpartum period [J]. Cochrane Database Systematic Reviews, 8: Cd009326.
[7] Li L. D., Xu X. N. and Tan Q. X. (2017). Investigation and analysis of community postpartum women's demand for health knowledge. Chinese Medical Science, 7 (04): 51-54.
[8] Fan Z. C. (2014). The problems and countermeasures of postpartum visit. Contemporary Nurse, (05): 27-29.
[9] Zou L., Zheng Y. N. and Wei S. H. (2020). Internet plus nursing practices promote the effects of exclusive breastfeeding. Southeast National Defense Medicine, 2020, 22 (01): 85-87.
[10] Wu Z. H. (2019). Application effect of "Internet plus transitional care" in nursing guidance of discharged patients in obstetrics department. Horizon of Science and Technology, (24): 209-210.
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Cite This Article
  • APA Style

    Zhili Chen, Lin Wang, Jiali Chen. (2020). The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic. American Journal of Nursing Science, 9(4), 231-234. https://doi.org/10.11648/j.ajns.20200904.21

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    ACS Style

    Zhili Chen; Lin Wang; Jiali Chen. The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic. Am. J. Nurs. Sci. 2020, 9(4), 231-234. doi: 10.11648/j.ajns.20200904.21

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    AMA Style

    Zhili Chen, Lin Wang, Jiali Chen. The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic. Am J Nurs Sci. 2020;9(4):231-234. doi: 10.11648/j.ajns.20200904.21

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  • @article{10.11648/j.ajns.20200904.21,
      author = {Zhili Chen and Lin Wang and Jiali Chen},
      title = {The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic},
      journal = {American Journal of Nursing Science},
      volume = {9},
      number = {4},
      pages = {231-234},
      doi = {10.11648/j.ajns.20200904.21},
      url = {https://doi.org/10.11648/j.ajns.20200904.21},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajns.20200904.21},
      abstract = {Objective: To explore the effects of providing guidance postpartum maternity and infant at home by online consultation mode under the situation of COVID-19 pandemic. Methods: The International Board Certified Lactation Consultants (IBCLC) developed the procedure of online consultation for the maternity and infant during the COVID-19 pandemic, used WeChat mini program to provide health education and guidance for postpartum maternity and their families, and monitored their conditions through the follow-up visits. Results: During the pandemic period of COVID-19 from January 20th to April 30th, 2020, Transitional Care Department of the authors' hospital used the WeChat mini program to provide health education and guidance for a total of 105 cases of patients, of which 8 cases were advised to consult relevant specialties online and 8 cases were recommended to visit hospital. The remaining 89 cases of patients had their medical problems solved effectively through a total of 177 times of online counseling. The satisfaction of maternity and their families on the online consulting service reached 98.63%. Conclusion: Under the situation of the COVID-19 pandemic, the application of the online consultant mode meets the medical needs of the maternity and infant at home; avoids the risk of cross-infection caused by face-to-face communication; and ensure the health of the patients and their families.},
     year = {2020}
    }
    

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  • TY  - JOUR
    T1  - The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic
    AU  - Zhili Chen
    AU  - Lin Wang
    AU  - Jiali Chen
    Y1  - 2020/06/20
    PY  - 2020
    N1  - https://doi.org/10.11648/j.ajns.20200904.21
    DO  - 10.11648/j.ajns.20200904.21
    T2  - American Journal of Nursing Science
    JF  - American Journal of Nursing Science
    JO  - American Journal of Nursing Science
    SP  - 231
    EP  - 234
    PB  - Science Publishing Group
    SN  - 2328-5753
    UR  - https://doi.org/10.11648/j.ajns.20200904.21
    AB  - Objective: To explore the effects of providing guidance postpartum maternity and infant at home by online consultation mode under the situation of COVID-19 pandemic. Methods: The International Board Certified Lactation Consultants (IBCLC) developed the procedure of online consultation for the maternity and infant during the COVID-19 pandemic, used WeChat mini program to provide health education and guidance for postpartum maternity and their families, and monitored their conditions through the follow-up visits. Results: During the pandemic period of COVID-19 from January 20th to April 30th, 2020, Transitional Care Department of the authors' hospital used the WeChat mini program to provide health education and guidance for a total of 105 cases of patients, of which 8 cases were advised to consult relevant specialties online and 8 cases were recommended to visit hospital. The remaining 89 cases of patients had their medical problems solved effectively through a total of 177 times of online counseling. The satisfaction of maternity and their families on the online consulting service reached 98.63%. Conclusion: Under the situation of the COVID-19 pandemic, the application of the online consultant mode meets the medical needs of the maternity and infant at home; avoids the risk of cross-infection caused by face-to-face communication; and ensure the health of the patients and their families.
    VL  - 9
    IS  - 4
    ER  - 

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Author Information
  • Transitional Care Department, the First Affiliated Hospital of Jinan University, Guangzhou, China

  • Transitional Care Department, the First Affiliated Hospital of Jinan University, Guangzhou, China

  • Transitional Care Department, the First Affiliated Hospital of Jinan University, Guangzhou, China

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